Principal Civil Service Pension Scheme (PCSPS) Civil Service Injury Benefit
Scheme (CSIBS) (PO-22618)
Complainant: Mrs S
Complaint Topic: Injury benefit
Ref: PO-22618
Outcome: Upheld
Respondent: 1. MyCSP (Scheme Administrators)
2. Cabinet Office (Scheme Managers)
2. Cabinet Office (Scheme Managers)
Type: Pension complaint or dispute
Date:
Ombudsman’s Determination
Outcome
Mrs S’ complaint is upheld and to put matters right MyCSP and the Cabinet Office shall pay interest on backdated injury benefit payment.
My reasons for reaching this decision are explained in more detail below.
Complaint summary
Mrs S’ complaint against MyCSP and Cabinet Office concerns their decisions not to award interest on her injury allowance arrears paid under CSIBS.
View determination
DownloadRelated decisions
- Civil Service Injury Benefit Scheme (CAS-64030-Y0H3)Complainant: Mr NRespondent: The Home Office
MyCSP
Cabinet Office
Outcome: Partly upheldComplaint Topic: Injury benefitRef: CAS-64030-Y0H3Date: - NHS Injury Benefit Scheme (CAS-35785-S0V3)Complainant: Dr ARespondent: NHS Business Services Authority (NHS BSA)Outcome: Not upheldComplaint Topic: Injury benefitRef: CAS-35785-S0V3Date: