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Scottish Widows Group Personal Pension Plan (PO-23999)

Complainant: Mr Y
Complaint Topic: Contributions: failure to pay into scheme
Ref: PO-23999
Respondent: Scottish Widows
Type: Pension complaint or dispute
Date:

Ombudsman’s Determination

Outcome

I do not uphold Mr Y’s complaint and no further action is required by Scottish Widows.

Complaint summary

Mr Y has complained that Scottish Widows failed to recognise consistently late monthly pension contributions from his former employer (the Employer).

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