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Complainant: Mrs R
Complaint Topic: Death benefits
Ref: PO-24316
Outcome: Not upheld
Respondent: NHS BSA
Type: Pension complaint or dispute
Date:

Ombudsman’s Determination

Outcome

I do not uphold Mrs R’s complaint and no further action is required by NHS BSA.

Complaint summary

Mrs R’s complaint concerns the decision NHS BSA made in 2017, to cease her widow’s pension, after she informed it that she was co-habiting with her partner.

 

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