NEST (PO-25287)
Complainant: Miss L
Complaint Topic: Administration
Ref: PO-25287
Outcome: Not upheld
Respondent: NEST
Type: Pension complaint or dispute
Date:
Ombudsman’s Determination
Outcome
I do not uphold Miss L’s complaint and no further action is required by NEST.
Complaint summary
Miss L has complained about the delay she experienced when she took her benefits.
Miss L has also complained that she is unhappy with how her complaint has been handled. Miss L has said that the stress caused by this complaint has had an adverse effect on her health, causing asthma and panic attacks.
View determination
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