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Central Networks Group of the Electricity Supply Pension Scheme (PO-25733)

Complainant: Mr R
Complaint Topic: Ill Health
Ref: PO-25733
Outcome: Upheld
Respondent: The Trustee of the Central Networks Group of the Electricity Supply Pension
Scheme
Type: Pension complaint or dispute
Date:

Ombudsman’s Determination

Outcome

Mr R’s complaint is upheld and to put matters right the Trustee shall review its decision not to backdate his pension to 2015.

Complaint summary

Mr R has complained that the Trustee has paid his frozen benefits with effect from April 2017, rather than September 2015.

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