BAE Systems Pension Scheme (PO-28531)
Ombudsman’s Determination
Outcome
I do not uphold Dr Y’s complaint and no further action is required by the Trustee.
Complaint summary
Dr Y has complained that his Cash Equivalent Transfer Value (CETV) is too low. He says:-
- He is unable to exercise his option of purchasing an annuity through the open market without suffering a financial loss.
- A letter he received in June 2018 provided him with confusing information regarding his deferred status.
- There was a delay in receiving a response to his complaint appeal.
View determination
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