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NHS Pension Scheme (CAS-29383-G2W0)

Complainant: Mrs S
Complaint Topic: Ill Health
Ref: CAS-29383-G2W0
Outcome: Not upheld
Appeal outcome: None
Respondent: NHS Business Service Authority (NHS BSA)
Type: Pension complaint or dispute
Appeal: No

Ombudsman’s Determination


I do not uphold Mrs S’ complaint and no further action is required by NHS BSA.

Complaint summary

Mrs S’ complaint against NHS BSA concerns its decision to award her Tier 1 ill health retirement pension (IHRP) benefits. She believes she should have been awarded Tier 2 benefits and would like this to be retrospectively backdated to the date she left her NHS employment.

View determination


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