Multi-Pension Personal Plan (CAS-29588-B2G5)
Ombudsman’s Determination
Outcome
I do not uphold Mr D’s complaint and no further action is required by Aviva.
Complaint summary
The Plan is a pension policy which includes life cover. Mr D is unhappy that an increasing proportion of his monthly contribution into the Plan has gone towards life cover rather than the pension element of the policy. He says it was not disclosed to him how the split between his pension and life cover would work, and an excessive amount has been paid towards life cover.
View determination
DownloadRelated decisions
- NHS Pension Scheme (CAS-72391-W3R4)Complainant: Dr HRespondent: NHS Business Services AuthorityOutcome: Not upheldComplaint Topic: Contributions: incorrect calculationRef: CAS-72391-W3R4Date:
- Scottish Widows Personal Pension Plan (CAS-45715-S9M3)Complainant: Miss NRespondent: Topmove Estate Agents LtdOutcome: UpheldComplaint Topic: Contributions: incorrect calculationRef: CAS-45715-S9M3Date: