Ballylumford Power Pension Scheme (CAS-29744-V6F8)

Ombudsman’s Determination

Outcome

I do not uphold Mr N’s complaint and no further action is required by the Trustees or Prudential.

Complaint summary

Mr N has complained that his benefits were not correctly increased in the year before he took benefits. He considers that the pension should have been increased by the Retail Prices Index (RPI) on a pro rata basis until the date of his retirement.

Mr N says that had he known this would not be the case, he would have opted to transfer out of the Scheme or waited until the next revaluation date before taking benefits.