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University of Leicester Pension and Assurance Scheme (CAS-34782-P2Y5)

Complainant: Mr E
Complaint Topic: Administration
Ref: CAS-34782-P2Y5
Outcome: Not upheld
Appeal outcome: None
Respondent: The Trustees of the University of Leicester Pension and Assurance Scheme
Aon
Type: Pension complaint or dispute
Date:
Appeal: No

Ombudsman’s Determination

Outcome

I do not uphold Mr E’s complaint and no further action is required by the Trustees or Aon. 

Complaint summary

Mr E has complained that Aon split his pension payments in two, 10 years after he first began to receive his pension. Mr E is also unhappy that this change was made without any warning. As a result, his tax code was incorrect and he underpaid income tax by around £10.

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