NHS Pension Scheme (PO-14525)
2. NHS England - Midlands and East
Ombudsman’s Determination
Outcome
Mr N’s complaint against NHS England is upheld. To put matters right, NHS England shall update Mr N’s pension record and pay an award of £1,000 in respect of the serious distress and inconvenience which Mr N has suffered.
Complaint summary
Mr N’s complaint concerns alleged failure to pay pension contributions to NHS BSA. Mr N would like a service statement detailing the contributions that have been paid to date towards his pension.
View determination
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