The Principal Civil Service Pension Scheme (PO-21410)
Complainant: Mr N
Complaint Topic: Misquote/misinformation
Ref: PO-21410
Outcome: Not upheld
Appeal outcome: None
Respondent: Revenue and Customs Digital Technology Services Limited
Type: Pension complaint or dispute
Date:
Appeal: No
Ombudsman’s Determination
Outcome
I do not uphold Mr N’s complaint and no further action is required by RCDTS.
Complaint summary
Mr N complains that:
· The bulk transfer terms, under the Transfer of Undertakings (Protection of Employment) Regulations 2006 (TUPE), were published too late. As a result, he was denied the opportunity to make an informed decision about whether to start drawing his pension.
· RCDTS failed to follow the guidance on Fair Deal.
View determination
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