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The Principal Civil Service Pension Scheme (PO-21410)

Complainant: Mr N
Complaint Topic: Misquote/misinformation
Ref: PO-21410
Outcome: Not upheld
Appeal outcome: None
Respondent: Revenue and Customs Digital Technology Services Limited
Type: Pension complaint or dispute
Date:
Appeal: No

Ombudsman’s Determination

Outcome

I do not uphold Mr N’s complaint and no further action is required by RCDTS.

Complaint summary

 

Mr N complains that:

· The bulk transfer terms, under the Transfer of Undertakings (Protection of Employment) Regulations 2006 (TUPE), were published too late. As a result, he was denied the opportunity to make an informed decision about whether to start drawing his pension.

· RCDTS failed to follow the guidance on Fair Deal.

View determination

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