Skip to main content

Police Pension Scheme (PO-21875)

Complainant: Mr Y
Complaint Topic: Benefits: overpayment (recovery of)
Ref: PO-21875
Outcome: Upheld
Appeal outcome: None
Respondent: Devon & Cornwall Police
Kier Business Services Limited (Kier) (Current Scheme Administrator)
Capita Business Services (Capita) (Former Scheme Administrator)
Type: Pension complaint or dispute
Appeal: No

Ombudsman’s Determination


Mr Y’s complaint is upheld and, to put matters right, Devon & Cornwall Police shall arrange for the overpayment of his pension to be recalculated to take account of the effect of the Limitation Act 1980. In addition, it shall pay Mr Y £2,000 for the severe non-financial injustice.

Complaint summary

Mr Y's complaint is about an overpayment, which has arisen as a result of the late implementation of a Pension Sharing Order (PSO) by Devon & Cornwall Police.

View determination


Related decisions

  • Invensys Pension Scheme (PO-28555)
    Complainant: Mr S
    Respondent: The Trustee of the Invensys Pension Scheme
    Outcome: Not upheld
    Complaint Topic: Benefits: overpayment (recovery of)
    Ref: PO-28555
  • The Firefighters’ Pension Scheme 1992 (PO-25374)
    Complainant: Mr E
    Respondent: Warwickshire Fire and Rescue Service
    Outcome: Partly upheld
    Complaint Topic: Benefits: overpayment (recovery of)
    Ref: PO-25374