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Police Pension Scheme (PO-21875)

Complainant: Mr Y
Complaint Topic: Benefits: overpayment (recovery of)
Ref: PO-21875
Outcome: Upheld
Appeal outcome: None
Respondent: Devon & Cornwall Police
Kier Business Services Limited (Kier) (Current Scheme Administrator)
Capita Business Services (Capita) (Former Scheme Administrator)
Type: Pension complaint or dispute
Appeal: No

Ombudsman’s Determination


Mr Y’s complaint is upheld and, to put matters right, Devon & Cornwall Police shall arrange for the overpayment of his pension to be recalculated to take account of the effect of the Limitation Act 1980. In addition, it shall pay Mr Y £2,000 for the severe non-financial injustice.

Complaint summary

Mr Y's complaint is about an overpayment, which has arisen as a result of the late implementation of a Pension Sharing Order (PSO) by Devon & Cornwall Police.

View determination


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