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British Steel Pension Scheme (PO-22018)

Complainant: Mr S
Complaint Topic: Administration
Ref: PO-22018
Outcome: Not upheld
Respondent: 1. The Trustee of the BSPS
2. B.S. Pension Fund Trustee Limited
Type: Pension complaint or dispute
Appeal: No

Ombudsman’s Determination


I do not uphold Mr S’ complaint and no further action is required by the Trustee or BSPFTL.

Complaint summary

In connection with the restructuring of Tata Steel (UK) Limited, BSPS members were offered the choice of transferring into the new BSPS (the New BSPS) or remaining within the BSPS, which was likely to enter into the Pension Protection Fund (the PPF). This choice would be communicated to members during the Time to Choose exercise.

Mr S was not notified of the BSPFTL’s Time to Choose exercise. As a result, he was not afforded the opportunity to transfer his benefits into the New BSPS. Consequently, he remained a member of the BSPS and moved into the PPF.


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