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Local Government Pension Scheme (Scotland) (PO-22730)

Complainant: Mr N
Complaint Topic: Misquote/misinformation
Ref: PO-22730
Outcome: Upheld
Respondent: Police Scotland
Type: Pension complaint or dispute

Ombudsman’s Determination


Mr N’s complaint is upheld and to put matters right Police Scotland shall pay him any arrears of pension to which he is entitled on the assumption he took late retirement on 23 June 2017; together with interest at the base bank rate for the time being quoted by the Bank of England for the period from 23 June 2017, to the date of payment inclusive; and £2,000 for the severe distress and inconvenience he has experienced.

Complaint summary

Mr N has complained that Police Scotland failed to tell him that the late retirement factors applicable to the Scheme were to be amended from 24 June 2017.

As a result, the pension to which he is entitled is reduced.

View determination


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