Nortel Networks UK Pension Plan (PO-25052)
Willis Towers Watson (the Administrator)
Ombudsman’s Determination
Outcome
I do not uphold Mr Y’s complaint and no further action is required by the Trustee or the Administrator
Complaint summary
Mr Y says that the Trustee and the Administrator did not inform him of legislative changes in 2006, which meant that his pension entitlement exceeded the lifetime allowance (LTA).
Mr Y also complains that P60s relating to his pension from the Plan did not quote the LTA percentage of his benefits and that he has consequently suffered financial detriment.
View determination
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