British Steel Pension Scheme (PO-26507)
Ombudsman’s Determination
Outcome
I do not uphold Mr D’s complaint and no further action is required by the Trustee.
Complaint summary
Mr D has complained that he has been incorrectly retained in the Old Scheme despite returning a completed ‘Time to Choose’ option form to transfer to the New British Steel Pension Scheme (the New Scheme). As a result, he has now been transferred to the Pension Protection Fund (PPF) and is receiving a lower level of pension.
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