Railways Pension Scheme (CAS-25367-B5T0)
Mr Y’s complaint against the Trustee and Administrator is partly upheld. To put matters right, the Trustee shall pay Mr Y £1,000 for the serious distress and inconvenience caused.
Mr Y’s complaint concerns the Administrator requiring him to complete a Pensions Security Review Form (the Form), and its decision to suspend his pension between July and December 2018. He has also complained about how his complaint was dealt with, after he requested it be considered under the Scheme’s Internal Dispute Resolution Procedure (IDRP).
- NHS Pension Scheme (PO-18811)Complainant: Dr NRespondent: NHS Business Services Authority
Primary Care Support EnglandOutcome: UpheldComplaint Topic: AdministrationRef: PO-18811Date:
- Scottish Teachers' Pension Scheme 2015 (CAS-46795-Y3P2)Complainant: Mrs ERespondent: SPPA PolicyOutcome: Not upheldComplaint Topic: AdministrationRef: CAS-46795-Y3P2Date: