Virgin Money Stakeholder Pension Policy (CAS-29720-F7V9 & CAS-54340-N4X5)
I do not uphold the Applicants’ complaint and no further action is required by Virgin.
The Applicants’ complaint concerns a number of payments that Mr H made using his Curve card into each Policy for his sons. These payments were not successfully invested and there was a delay in Virgin notifying Mr H that this was the case.
- Universities Superannuation Scheme (CAS-43910-C4R7)Complainant: Mrs ERespondent: University of Southampton
Universities Superannuation Scheme LimitedOutcome: Partly upheldComplaint Topic: Contributions: failure to pay into schemeRef: CAS-43910-C4R7Date:
- NEST (CAS-32392-R4T8)Complainant: Mrs YRespondent: Bolton Textiles (Group) LimitedOutcome: UpheldComplaint Topic: Contributions: failure to pay into schemeRef: CAS-32392-R4T8Date: