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Heinz UK Pension Plan (CAS-30236-C6J9)

Complainant: Mr E
Complaint Topic: Misquote/misinformation
Ref: CAS-30236-C6J9
Outcome: Not upheld
Appeal outcome: None
Respondent: The Trustee of Heinz UK Pension Plan
Capita
Type: Pension complaint or dispute
Date:
Appeal: No

Ombudsman’s Determination

Outcome

I do not uphold Mr E’s complaint and no further action is required by the Trustee or the Scheme Administrator.

Complaint summary

Mr E has complained that he was not aware of the option to transfer his pension benefits out of the Scheme and considers he would have been financially “better off” if he had transferred.

View determination

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