Teachers' Pension Scheme (CAS-38499-T5B8)
Ombudsman’s Determination
Outcome
I do not uphold Mrs R’s complaint and no further action is required by TP.
Complaint summary
Mrs R has complained because TP did not inform her that her pension would not be backdated to her normal pension age (NPA) if she did not claim it at that time and continued working. She asserts that she has incurred a financial loss as a result of TP not informing her of this.
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