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MMC UK Pension Fund (CAS-40318-X5J1)

Complainant: Mr D
Complaint Topic: Misquote/misinformation
Ref: CAS-40318-X5J1
Outcome: Not upheld
Appeal outcome: None
Respondent: MMC UK Pension Fund Trustee
Type: Pension complaint or dispute
Appeal: No

Ombudsman’s Determination


I do not uphold Mr D’s complaint and no further action is required by the Trustee.

Complaint summary

Mr D’s complaint concerns his early retirement pension, which was later reduced due to the use of an incorrect early retirement factor when his benefits were initially calculated. Specifically:-

· His lifetime allowance (LTA) has been adversely impacted.

· He wants the benefits quoted to him shortly before his retirement to be honoured and his pension to be reinstated to its original level.

View determination


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