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Legal & General Section 32 Buy Out Plan (CAS-40946-Q7M9)

Complainant: Mr Z
Complaint Topic: Membership
Ref: CAS-40946-Q7M9
Outcome: Not upheld
Appeal outcome: None
Respondent: Legal & General Assurance Society
Type: Pension complaint or dispute
Appeal: No

Ombudsman’s Determination


I do not uphold Z’s complaint and no further action is required by L&G.

Complaint summary

Mr Z complained about the reduction in the retirement benefits quoted to him by L&G. He contended that L&G has unreasonably refused to honour the higher figures previously quoted.

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