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Principal Civil Service Pension Scheme (CAS-42028-T9C8)

Complainant: Mr K
Complaint Topic: Administration
Ref: CAS-42028-T9C8
Outcome: Not upheld
Appeal outcome: None
Respondent: MyCSP
Type: Pension complaint or dispute
Appeal: No

Ombudsman’s Determination


I do not uphold Mr K’s complaint and no further action is required by MyCSP.

Complaint summary

Mr K’s complaint is about the administration of his pension benefits and that he received inaccurate pension statements which he still believes to be incorrect. He is also unhappy with how MyCSP dealt with his subsequent complaint regarding the issue.

View determination


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