Police Pension Scheme (CAS-44749-W4N2)
XPS Administration
Ombudsman’s Determination
Outcome
I partly uphold Mrs R’s complaint and to put matters right, Bedfordshire Police shall pay Mrs R £2,000. No further action is required by XPS.
Complaint summary
Mrs R’s complaint is that Bedfordshire Police sent her incorrect annual statements which overstated her pension lump sum. Mrs R says she has suffered a financial loss of £30,000 and that Bedfordshire Police should honour the higher lump sum.
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