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Complainant: Mr E
Complaint Topic: Contributions: failure to pay into scheme
Ref: CAS-47992-K5S0
Outcome: Upheld
Appeal outcome: None
Respondent: Berics Ltd
Type: Pension complaint or dispute
Appeal: No

Ombudsman’s Determination


Mr E’s complaint is upheld and, to put matters right, Berics shall ensure that:-

· All of the unpaid employee and employer contributions are paid into the Scheme.

· An additional payment is made into the Scheme, being the investment return that the contributions would have received had they been invested on time.

· A payment of £1,000 is made direct to Mr E for the serious distress and inconvenience caused to him.

Complaint summary

Mr E has complained that his former employer, Berics, has failed to pay all the pension contributions due into the Scheme.



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