Ibstock Pension Scheme (PO-24845)
Complainant: Mr D
Complaint Topic: Other
Ref: PO-24845
Outcome: Not upheld
Appeal outcome: None
Respondent: Ibstock Pensions Scheme Trustees
Type: Pension complaint or dispute
Date:
Appeal: No
Ombudsman’s Determination
Outcome
I do not uphold Mr D’s complaint and no further action is required by the Trustees.
Complaint summary
Mr D’s complaint concerns the overpayment of pension he received from the Scheme between September 2017 and July 2018, because of the Scheme’s error. Mr D does not think the Trustees’ offer of £1,000 is sufficient, for the distress and inconvenience he has experienced, as a result of the error.
View determination
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