CMG UK Pension Scheme (PO-27697)
CMG Pension Trustees Limited (the Trustee)
Mr R’s complaint against JLT is partly upheld. To put matters right, Mercer shall pay Mr R £1,500 for the serious distress and inconvenience he has experienced. No further action is required by the Trustee.
Mr R has complained that the Trustee and JLT Employee Benefits failed to reverse his full pension option and instead pay a tax-free cash sum and reduced pension within a reasonable timescale, thereby causing him a loss that he calculates to be £4,586.29. Furthermore, he has said that when he raised his complaint it was not dealt with in an appropriate and timely manner.
- The New Firefighters’ Pension Scheme (modified section for retained firefighters) (CAS-72510-R0F4)Complainant: Mr SRespondent: Humberside Fire & Rescue Service (HFRS)Outcome: Not upheldComplaint Topic: Misquote/misinformationRef: CAS-72510-R0F4Date:
- NHS Pension Scheme (CAS-80217-C7M2)Complainant: Mrs BRespondent: NHS Business Services Authority (NHS BSA)Outcome: Not upheldComplaint Topic: Misquote/misinformationRef: CAS-80217-C7M2Date: