Principal Civil Service Pension Scheme (PO-28155)
Complainant: Mr N
Complaint Topic: Benefits: overpayment (recovery of)
Ref: PO-28155
Outcome: Partly upheld
Appeal outcome: None
Respondent: MyCSP
Cabinet Office
Cabinet Office
Type: Pension complaint or dispute
Date:
Appeal: No
Ombudsman’s Determination
Outcome
The complaint is partly upheld against MyCSP for the significant distress and inconvenience Mr N has experienced.
Complaint summary
Mr N’s complaint concerns the overpayment of pension he received from the Scheme between 20 June 2013 and 11 March 2018. Mr N does not think he should have to repay the overpayment as the error was not his fault.
View determination
DownloadRelated decisions
- Principal Civil Service Pension Scheme (CAS-71331-S0R8)Complainant: Mr LRespondent: Cabinet Office
MyCSP
Outcome: Not upheldComplaint Topic: Benefits: overpayment (recovery of)Ref: CAS-71331-S0R8Date: - Bic UK Pension Scheme (CAS-52655-W0Z3)Complainant: Mr MRespondent: Trustees of the Bic UK Pension SchemeOutcome: Partly upheldComplaint Topic: Benefits: overpayment (recovery of)Ref: CAS-52655-W0Z3Date: