We use some essential cookies to make this website work.

We’d like to set additional cookies to understand how you use our website, remember your settings and improve our services.

Before deciding you can read more about our cookies.

Principal Civil Service Pension Scheme (PO-28155)

Complainant: Mr N
Complaint Topic: Benefits: overpayment (recovery of)
Ref: PO-28155
Outcome: Partly upheld
Appeal outcome: None
Respondent: MyCSP
Cabinet Office
Type: Pension complaint or dispute
Date:
Appeal: No

Ombudsman’s Determination

Outcome

The complaint is partly upheld against MyCSP for the significant distress and inconvenience Mr N has experienced.

Complaint summary

Mr N’s complaint concerns the overpayment of pension he received from the Scheme between 20 June 2013 and 11 March 2018. Mr N does not think he should have to repay the overpayment as the error was not his fault.

View determination

Download

Related decisions

  • Teachers’ Pension Scheme (CAS-13449-R1C9)
    Complainant: Mrs S
    Respondent: Teachers' Pensions
    Outcome: Partly upheld
    Complaint Topic: Benefits: overpayment (recovery of)
    Ref: CAS-13449-R1C9
    Date:
  • Invensys Pension Scheme (CAS-37581-L1V4)
    Complainant: Mr S
    Respondent: Invensys Pension Trustee Limited
    Outcome: Not upheld
    Complaint Topic: Benefits: overpayment (recovery of)
    Ref: CAS-37581-L1V4
    Date:
View all decisions