Principal Civil Service Pension Scheme (PO-28155)
Complainant: Mr N
Complaint Topic: Benefits: overpayment (recovery of)
Ref: PO-28155
Outcome: Partly upheld
Appeal outcome: None
Respondent: MyCSP
Cabinet Office
Cabinet Office
Type: Pension complaint or dispute
Date:
Appeal: No
Ombudsman’s Determination
Outcome
The complaint is partly upheld against MyCSP for the significant distress and inconvenience Mr N has experienced.
Complaint summary
Mr N’s complaint concerns the overpayment of pension he received from the Scheme between 20 June 2013 and 11 March 2018. Mr N does not think he should have to repay the overpayment as the error was not his fault.
View determination
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