James Hay Partnership SIPP (PO-29575)
Ombudsman’s Determination
Outcome
Mrs S’ complaint is upheld and, to put matters right, GCL shall follow the directions as set out in paragraph 26 below.
Complaint summary
Mrs S has complained about missing pension contributions. She has asked GCL to pay these into the SIPP on a number of occasions, but they remain outstanding. As a result, she would like GCL to pay the outstanding contributions, with interest, into the SIPP.
View determination
DownloadRelated decisions
- NEST (CAS-104011-B0F5)Complainant: Miss SRespondent: Dapa Coffee Formby LtdOutcome: UpheldComplaint Topic: Contributions: failure to pay into schemeRef: CAS-104011-B0F5Date:
- London Sovereign section of The People's Pension (CAS-62281-J4S5)Complainant: Mr RRespondent: RATP Dev Transit LondonOutcome: Not upheldComplaint Topic: Contributions: failure to pay into schemeRef: CAS-62281-J4S5Date: