James Hay Partnership SIPP (PO-29575)
Ombudsman’s Determination
Outcome
Mrs S’ complaint is upheld and, to put matters right, GCL shall follow the directions as set out in paragraph 26 below.
Complaint summary
Mrs S has complained about missing pension contributions. She has asked GCL to pay these into the SIPP on a number of occasions, but they remain outstanding. As a result, she would like GCL to pay the outstanding contributions, with interest, into the SIPP.
View determination
DownloadRelated decisions
- Universities Superannuation Scheme (CAS-43910-C4R7)Complainant: Mrs ERespondent: University of Southampton
Universities Superannuation Scheme LimitedOutcome: Partly upheldComplaint Topic: Contributions: failure to pay into schemeRef: CAS-43910-C4R7Date: - NEST (CAS-32392-R4T8)Complainant: Mrs YRespondent: Bolton Textiles (Group) LimitedOutcome: UpheldComplaint Topic: Contributions: failure to pay into schemeRef: CAS-32392-R4T8Date: