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Principal Civil Service Pension Scheme (CAS-33474-K7Y1)

Complainant: Mr R
Complaint Topic: Benefits: overpayment (recovery of)
Ref: CAS-33474-K7Y1
Outcome: Not upheld
Appeal outcome: None
Respondent: MyCSP​
Type: Pension complaint or dispute
Date:
Appeal: No

Ombudsman’s Determination

Outcome

I do not uphold Mr R’s complaint and no further action is required by MyCSP. 

Complaint summary

Mr R’s complaint concerns MyCSP’s request that he repays an overpayment of retirement benefits made to him from the Scheme. He says that MyCSP should write off the overpayment and that repaying it would cause him financial hardship.

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