Royal London Personal Pension Plan (CAS-41940-X1R4 & CAS-67647-W7K9)
The complaint made by Mr and Mrs E against
Mr E and Mrs E have complained that Royal London failed to:
- provide them with the 2018 annual statements for the Plan policies in a timely manner; and
- answer Mr E’s questions about the Plan policies adequately so that they could make important decisions about the retirement options available to them.
- National Employment Savings Trust (CAS-44390-L8M3)Complainant: Mr SRespondent: NEST Corporation
Panisade LtdOutcome: Partly upheldComplaint Topic: AdministrationRef: CAS-44390-L8M3Date:
- Barnett Waddingham SIPP (CAS-34951-B2T0)Complainant: Mr ERespondent: Barnett Waddingham SIPP LLPOutcome: Not upheldComplaint Topic: AdministrationRef: CAS-34951-B2T0Date: