Civil Service Injury Benefit Scheme (CAS-46946-X4K3)
Complainant: Mr E
Complaint Topic: Injury benefit
Ref: CAS-46946-X4K3
Outcome: Upheld
Appeal outcome: None
Respondent: Cabinet Office
Type: Pension complaint or dispute
Date:
Appeal: No
Ombudsman’s Determination
Outcome
Mr E’s complaint is upheld and, to put matters right, the Cabinet Office shall seek further advice from a medical adviser, review the date to which his increased injury benefit award is backdated and pay him £1,000 for serious non-financial injustice.
Complaint summary
Mr E has complained that the Cabinet Office has declined to backdate his uplifted injury benefit award further than May 2015.
View determination
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