NOW: Pensions Trust (CAS-58165-P0N1)
NOW: Pensions
Ombudsman’s Determination
Outcome
I do not uphold Miss S’ complaint and no further action is required by Office Angels or NOW.
Complaint summary
Miss S has complained that she was not provided with a valid notification of her enrolment into the Plan. As a result, she did not have the opportunity to opt out.
View determination
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