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Timoran Capital SSAS (PO-28905)

Complainant: The Estate of Mr K
Complaint Topic: Pension liberation
Ref: PO-28905
Outcome: Upheld
Appeal outcome: None
Respondent: Mr Tristram Norriss
Type: Pension complaint or dispute
Appeal: No

Ombudsman’s Determination


The complaint is upheld against Mr Tristram Norriss because he has failed to pay death benefits to the Estate within a reasonable timeframe and he appears to have ceased to properly administer the Scheme.

Complaint summary

Ms N, as the executor of the Estate, has complained that Mr Tristram Norriss, as the Scheme’s Trustee has failed to pay out death benefits from the Scheme and has stopped responding to her enquiries.

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