Timoran Capital SSAS (PO-28905)
Ombudsman’s Determination
Outcome
The complaint is upheld against Mr Tristram Norriss because he has failed to pay death benefits to the Estate within a reasonable timeframe and he appears to have ceased to properly administer the Scheme.
Complaint summary
Ms N, as the executor of the Estate, has complained that Mr Tristram Norriss, as the Scheme’s Trustee has failed to pay out death benefits from the Scheme and has stopped responding to her enquiries.
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