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Teachers' Pension Scheme (CAS-32978-T3X8)

Complainant: Mr D, Tower House School Torbay Ltd
Complaint Topic: Contributions: refunds
Ref: CAS-32978-T3X8
Outcome: Upheld
Respondent: Teachers' Pensions
Type: Pension complaint or dispute
Appeal: No

Ombudsman’s Determination


The complaint is upheld against Teachers' Pensions because it has incorrectly offset overpaid contributions due to THST Ltd against contributions owed by Element Schools Ltd (ES).

Complaint summary

Mr D has complained that Teachers' Pensions, having disallowed part of the pensionable service for Miss R, a former teacher at Tower House School, returned the employee contributions to her but refused to return a refund of employer contributions to him personally or in his capacity as the former sole director and shareholder of THST Ltd.

View determination


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