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Royal Mail Defined Contribution Plan (CAS-45582-S0J0)

Complainant: Mrs S
Complaint Topic: Death benefits
Ref: CAS-45582-S0J0
Outcome: Not upheld
Appeal outcome: Pending
Respondent: The Plan Trustees
Type: Pension complaint or dispute
Appeal: Yes

Ombudsman’s Determination


I do not uphold Mrs S' complaint and no further action is required by the Trustees.

Complaint summary

Mrs S has complained about the decision made by the Trustees to pay a proportion of the death benefits pauable from the Plan following her son's death to Ms A.

View determination


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