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Nortel Networks UK Pension Plan (CAS-53728-W2L2)

Complainant: Mr N
Complaint Topic: Membership
Ref: CAS-53728-W2L2
Outcome: Not upheld
Respondent: Nortel Networks UK Pension Trust Limited
Type: Pension complaint or dispute
Appeal: No

Ombudsman’s Determination


I do not uphold Mr N’s complaint and no further action is required by the Trustee.

Complaint summary

Mr N has complained that he is not currently receiving any pension benefits for his first period of employment with Standard Telephone & Cables (STC) and the Trustee has disputed his membership for this period of time.

He has also said the Trustee took too long and, on occasion, failed to respond to his queries and also to the complaint.

View determination


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