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Emerson UK Pension Plan (CAS-62941-W6P5)

Complainant: Mr T
Complaint Topic: CPI: switch to
Ref: CAS-62941-W6P5
Outcome: Not upheld
Respondent: Emerson UK Trustees Limited
Type: Pension complaint or dispute
Appeal: No

Ombudsman’s Determination


I do not uphold Mr T’s complaint and no further action is required by the Trustee or Capita.

Complaint summary

Mr T has complained that he was given unclear information that led him to believe that his pension would increase annually in line with inflation. He says that this caused him to make decisions that have financially disadvantaged him.

View determination


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