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Royal Bank of Scotland Group Pension Fund (CAS-67923-X4X9)

Complainant: Mr Y
Complaint Topic: Administration
Ref: CAS-67923-X4X9
Outcome: Not upheld
Appeal outcome: None
Respondent: ​​RBS Pension Trustee Limited​
Willis Towers Watson
Type: Pension complaint or dispute
Date:
Appeal: No

Ombudsman’s Determination

Outcome

I do not uphold Mr Y’s complaint and no further action is required by the Trustee or the Administrator. 

Complaint summary

Mr Y complained that he experienced delays and received incorrect information about his pension.

View determination

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