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Aegon Retiready Pension (CAS-70350-K4M9)

Complainant: Mrs T
Complaint Topic: Administration
Ref: CAS-70350-K4M9
Outcome: Not upheld
Respondent: Aegon UK
Type: Pension complaint or dispute
Date:
Appeal: No

Ombudsman’s Determination

Outcome

I do not uphold Mrs TT’s complaint and no further action is required by Aegon. 

Complaint summary

Mrs T’s complaint is that her fund value significantly reduced shortly before her selected retirement date (SRD), as Aegon had previously failed to say that the related investments within the Scheme were not suited to her benefit aims.

View determination

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