We use some essential cookies to make this website work.

We’d like to set additional cookies to understand how you use our website, remember your settings and improve our services.

Before deciding you can read more about our cookies.

NEST( CAS-78030-V1F5)

Complainant: Mr N
Complaint Topic: Contributions: failure to pay into scheme
Ref: CAS-78030-V1F5
Outcome: Upheld
Respondent: Data Acquisition & Testing Services Limited
Type: Pension complaint or dispute
Date:
Appeal: No

Ombudsman’s Determination

Outcome

Mr N’s complaint is upheld and, to put matters right, the Employer shall make good any shortfall in units. In addition, the Employer shall pay Mr N £500 for the significant distress and inconvenience it has caused him.

Complaint summary

Mr N had complained that the Employer, despite deducting contributions from his pay, failed to pay them into the Scheme on time.

He said that, although contributions have now been paid, he has been financially disadvantaged as a result of the delay.

View determination

Download

Related decisions

  • Creative Pension Trust (CAS-88008-Y9K4)
    Complainant: Mr Y
    Respondent: Genco Male Emporium Ltd
    Outcome: Upheld
    Complaint Topic: Contributions: failure to pay into scheme
    Ref: CAS-88008-Y9K4
    Date:
  • NEST (CAS-85318-T5R7)
    Complainant: Miss L
    Respondent: Beckhall Properties Limited
    Outcome: Upheld
    Complaint Topic: Contributions: failure to pay into scheme
    Ref: CAS-85318-T5R7
    Date:
View all decisions