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Complainant: Mr N
Complaint Topic: Contributions: failure to pay into scheme
Ref: CAS-78030-V1F5
Outcome: Upheld
Respondent: Data Acquisition & Testing Services Limited
Type: Pension complaint or dispute
Date:
Appeal: No

Ombudsman’s Determination

Outcome

Mr N’s complaint is upheld and, to put matters right, the Employer shall make good any shortfall in units. In addition, the Employer shall pay Mr N £500 for the significant distress and inconvenience it has caused him.

Complaint summary

Mr N had complained that the Employer, despite deducting contributions from his pay, failed to pay them into the Scheme on time.

He said that, although contributions have now been paid, he has been financially disadvantaged as a result of the delay.

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