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Local Government Pension Scheme (CAS-88089-Y1Y1)

Complainant: Mrs S
Complaint Topic: Ill Health
Ref: CAS-88089-Y1Y1
Outcome: Not upheld
Respondent: Local Pension Partnership (LPPA)

Type: Pension complaint or dispute
Date:
Appeal: No

Ombudsman’s Determination

Outcome

I do not uphold Mrs L’s complaint and no further action is required by Local Pension Partnership (LPPA).

Complaint summary

Mrs S’ complaint concerns the provision of misinformation, and the delays she experienced in receiving the full payment of her Scheme benefits by way of ill health. 

Mrs S has also said that LPPA’s monetary offer, in recognition of the distress and inconvenience she experienced, is insufficient and should be increased.

View determination

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