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Standard Life Personal Pension Plan (CAS-105290-N4S0)

Complainant: Mr N
Complaint Topic: Contributions: failure to pay into scheme
Ref: CAS-105290-N4S0
Outcome: Upheld
Respondent: Campbell Meyer & Co Limited
Type: Pension complaint or dispute
Date:
Appeal: No

Ombudsman’s Determination

Outcome

Mr N’s complaint is upheld and to put matters right, the Employer shall pay £6,250 into the Plan. The Employer shall ensure that Mr N is not financially disadvantaged by its maladministration. 

In addition, the Employer shall pay Mr N £1,000 for the serious distress and inconvenience it has caused him.

Complaint summary

Mr N has complained that the Employer has failed to pay employer contributions into the Plan.

Mr N has said that the missing contributions amounted to £6,250.

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