We use some essential cookies to make this website work.

We’d like to set additional cookies to understand how you use our website, remember your settings and improve our services.

Before deciding you can read more about our cookies.

Standard Life Personal Pension Plan (CAS-105290-N4S0)

Complainant: Mr N
Complaint Topic: Contributions: failure to pay into scheme
Ref: CAS-105290-N4S0
Outcome: Upheld
Respondent: Campbell Meyer & Co Limited
Type: Pension complaint or dispute
Date:
Appeal: No

Ombudsman’s Determination

Outcome

Mr N’s complaint is upheld and to put matters right, the Employer shall pay £6,250 into the Plan. The Employer shall ensure that Mr N is not financially disadvantaged by its maladministration. 

In addition, the Employer shall pay Mr N £1,000 for the serious distress and inconvenience it has caused him.

Complaint summary

Mr N has complained that the Employer has failed to pay employer contributions into the Plan.

Mr N has said that the missing contributions amounted to £6,250.

View determination

Download

Related decisions

  • Scottish Widows Group Personal Pension Scheme (CAS-116291-Z1G5)
    Complainant: Mr G
    Respondent: Key Group Ltd
    Outcome: Upheld
    Complaint Topic: Contributions: failure to pay into scheme
    Ref: CAS-116291-Z1G5
    Date:
  • NEST (CAS-97027-G2V6)
    Complainant: Ms Y
    Respondent: Lifeways Group
    Outcome: Upheld
    Complaint Topic: Contributions: failure to pay into scheme
    Ref: CAS-97027-G2V6
    Date:
View all decisions