Standard Life Personal Pension Plan (CAS-105290-N4S0)
Ombudsman’s Determination
Outcome
Mr N’s complaint is upheld and to put matters right, the Employer shall pay £6,250 into the Plan. The Employer shall ensure that Mr N is not financially disadvantaged by its maladministration.
In addition, the Employer shall pay Mr N £1,000 for the serious distress and inconvenience it has caused him.
Complaint summary
Mr N has complained that the Employer has failed to pay employer contributions into the Plan.
Mr N has said that the missing contributions amounted to £6,250.
View determination
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