Rolls Royce UK Pensions Fund (CAS-47515-B3V5)
Complainant: Mr A
Complaint Topic: Transfers: general
Ref: CAS-47515-B3V5
Outcome: Not upheld
Respondent: Rolls Royce PLC
Type: Pension complaint or dispute
Date:
Appeal: No
Ombudsman’s Determination
Outcome
I do not uphold Mr A’s complaint and no action is required by the Administrator.
Complaint summary
Mr A has complained about the delays to the transfer of his pension. He says:-
- The Administrator was not prepared for the regulatory changes to the Financial Conduct Authority (FCA) register for the Financial Advisors and this resulted in a delay to the transfer.
- As a consequence, Mr A suffered a financial loss. He said that, had his transfer been completed on time, he would have been £40,000 better off.
View determination
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