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RHM Pension Scheme (CAS-48913-Q9L9)

Complainant: Mr N
Complaint Topic: Pension liberation
Ref: CAS-48913-Q9L9
Outcome: Not upheld
Respondent: Trustees of the RHM Pension Scheme
Type: Pension complaint or dispute
Date:
Appeal: No

Ombudsman’s Determination

Outcome

I do not uphold Mr N’s complaint and no further action is required by the Trustee.

Complaint summary

Mr N’s complaint concerns the transfer of his benefits from the RHM Scheme to the Incartus Investments Pension Scheme 2 (the Incartus Scheme). He said that the Trustee undertook insufficient due diligence, and he is concerned that his funds have been misappropriated.

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