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Barclays Bank UK Retirement Fund (CAS-57826-P4X7)

Complainant: Mr N
Complaint Topic: Administration
Ref: CAS-57826-P4X7
Outcome: Not upheld
Respondent: Barclays Pension Funds Trustees Limited
Type: Pension complaint or dispute
Date:
Appeal: No

Ombudsman’s Determination

Outcome

I do not uphold Mr N’s complaint and no further action is required by the Trustee. 

Complaint summary

Mr N has complained that he received poor service, causing payment of his retirement benefits to be delayed. Mr N has also complained that an incorrect tax code has been applied, and that his investment growth in the Fund was poor due to mismanagement by the Trustee.

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