The Building and Civil Engineering Benefits Scheme (CAS-58506-J3R7)
Complainant: Mr T
Complaint Topic: Benefits: refusal/failure to pay or late payment
Ref: CAS-58506-J3R7
Outcome: Not upheld
Respondent: B&CE Financial Services Limited
Type: Pension complaint or dispute
Date:
Appeal: No
Ombudsman’s Determination
Outcome
I do not uphold Mr T’s complaint and no further action is required by the Trustee.
Complaint summary
Mr T has complained that the Trustee has not agreed to pay him Lump Sum Retirement Benefits (LSRB) from the Scheme. The Trustee’s decision was made on the basis that Mr T had not accrued sufficient weeks of qualifying pensionable service within the Scheme.
View determination
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