We use some essential cookies to make this website work.

We’d like to set additional cookies to understand how you use our website, remember your settings and improve our services.

Before deciding you can read more about our cookies.

The Building and Civil Engineering Benefits Scheme (CAS-58506-J3R7)

Complainant: Mr T
Complaint Topic: Benefits: refusal/failure to pay or late payment
Ref: CAS-58506-J3R7
Outcome: Not upheld
Respondent: B&CE Financial Services Limited
Type: Pension complaint or dispute
Date:
Appeal: No

Ombudsman’s Determination

Outcome

I do not uphold Mr T’s complaint and no further action is required by the Trustee.  

Complaint summary

Mr T has complained that the Trustee has not agreed to pay him Lump Sum Retirement Benefits (LSRB) from the Scheme. The Trustee’s decision was made on the basis that Mr T had not accrued sufficient weeks of qualifying pensionable service within the Scheme.

View determination

Download

Related decisions

  • Local Government Pension Scheme (CAS-92951-R9J2)
    Complainant: Mr N
    Respondent: West Midlands Pension Fund
    Outcome: Not upheld
    Complaint Topic: Benefits: refusal/failure to pay or late payment
    Ref: CAS-92951-R9J2
    Date:
  • Barclays Bank UK Retirement Fund (CAS-81983-B2S6)
    Complainant: Mr L
    Respondent: Willis Towers Watson (WTW)
    The Barclays Fund Board of Trustees (the Trustee)
    Outcome: Not upheld
    Complaint Topic: Benefits: refusal/failure to pay or late payment
    Ref: CAS-81983-B2S6
    Date:
View all decisions