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The LV Employee Pension Scheme (CAS-65895-V7X9)

Complainant: Mr K
Complaint Topic: Misquote/misinformation
Ref: CAS-65895-V7X9
Outcome: Not upheld
Respondent: The LV Pension Trustee Limited
Type: Pension complaint or dispute
Date:
Appeal: No

Ombudsman’s Determination

Outcome

I do not uphold Mr K’s complaint and no further action is required by the Trustee.

Complaint summary

Mr K has complained that he suffered financial detriment, having made commitments based on several retirement quotations that the Trustee subsequently confirmed were incorrect.

View determination

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