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NHS Pension Scheme (CAS-74016-H2K3)

Complainant: Miss R
Complaint Topic: Transfers: general
Ref: CAS-74016-H2K3
Outcome: Not upheld
Respondent: NHS Business Services Authority (NHS BSA)
SAUL Trustee Company (SAUL)
Type: Pension complaint or dispute
Date:
Appeal: No

Ombudsman’s Determination

Outcome

I do not uphold Miss R’s complaint and no further action is required by NHS BSA or SAUL. 

Complaint summary

Miss R has complained that SAUL and NHS BSA would not agree to allow her to transfer her benefits from the Superannuation Arrangements of the University of London (the SAUL Scheme) to the NHS Scheme. 

View determination

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